Pipedrive’s Kristian Kivimägi: How to Scale Security Teams While Taking Care of Your People

In this episode of Future of Security Operations, Thomas speaks with Kristian Kivimägi, Head of Security Operations at Pipedrive, a CRM and intelligent revenue management platform for small businesses, who helped scale Pipedrive's Info Sec team from start-up to 20 people. Kivimägi is also a guest lecturer in vulnerability assessment and cybersecurity at Tallinn University of Technology.

 

Topics include: 

• The state of security operations today, both the good and the bad
• Tips for retaining and building talent from someone who built a security team
• How to reduce time spent on manual tasks, including frequent phishing emails
• What elements individuals who want to build a security team should prioritize, and advice to new security leaders
• How to measure security team success, what metrics to track, and how to assess performance
• How to take care of your team, combat burnout, and improve mental health 
• What security operations teams will look like in five years, and what technology they will implement